Q&A

The Gstaad Mountain Railways will officially open the first ski areas for the winter season from 14 December 2024. Depending on snow conditions, weekend operations may be possible earlier. You can find the operating dates for the individual ski areas under Live Info.

 Simply check Live Info to see which areas are currently open.

The free EchoSOS emergency app allows you to easily make an emergency call worldwide. It displays country-specific emergency numbers and automatically transmits your location.

No, the app will also transmit your location via SMS to www.echosos.com if there is no or weak internet reception. However, a stable network is required to make the call.

Simply book your ticket online and benefit from attractive early bird and online discounts. If you prefer personal advice, we are also available for you at our ticket counters.

Dynamic prices are calculated daily, taking into account various factors such as the season, day of the week, demand, and weather and slope conditions. However, one thing remains the same: the further in advance you secure your ski pass, the more you can save.

Children under 6 years old travel for free when accompanied by an adult. However, a ticket is required to pass through the turnstiles, which you can obtain free of charge at our ticket counters.

Children must be at least 1.25 meters tall to ride the chairlift alone. Smaller children must ride with an adult.

Issued and booked ski tickets cannot be refunded or exchanged.

We reduce emissions from skiing activities in collaboration with our partner Climeworks. For more information, visit our Sustainability page.

With the SBB General Pass or the Half-Fare Travelcard, you can travel at reduced prices, while children under 6 years old can travel for free when accompanied by an adult. Please note that discounts for the GA and Half-Fare Travelcard apply only to single and return tickets and not to winter sports activities such as skiing, snowboarding, and sledding.

Accessibility for wheelchair users may vary depending on the gondola. Please inquire in advance about accessibility guidelines or contact us for more information.

There are various ways to reach the Gstaad Mountain Railways without a car:

Public transportation: The ski areas are generally well connected to the public transportation network. You can easily take the train to the nearest train station, then use public buses or other means of transportation to reach the various ski areas.

Shuttle services: Some hotels and accommodations offer shuttle services to the ski areas. Inquire with your accommodation about possible transportation options.

Yes, the Gstaad Mountain Railways offers paid parking spaces at each mountain railway.

Yes, dogs are allowed on all gondolas of the Gstaad Mountain Railways and can ride for free. However, it is important to note that dogs are not allowed on the ski slopes.

On the Eggli, you can easily take your bike with you in the gondola.

At Rinderberg, your bike is attached to the outside of the gondola.

On the Wispile and at Horneggli, transport is done via a transport lift. Depending on operations, this may result in waiting times of up to 20 minutes. Please take this into account when planning your tour.