Q&A

The first ski lifts in Gstaad will open on 20 November 2026, subject to favourable snow conditions. Under “Operating Dates” you’ll find all opening dates, and under “Live Info”, real-time updates on the ski areas.

 Simply check Live Info to see which areas are currently open.

The free EchoSOS emergency app allows you to easily make an emergency call worldwide. It displays country-specific emergency numbers and automatically transmits your location.

No, the app will also transmit your location via SMS to www.echosos.com if there is no or weak internet reception. However, a stable network is required to make the call.

Starting this winter, day passes will no longer have dynamic pricing. Instead, fixed daily prices will apply. These may vary slightly depending on the day of the week (e.g. cheaper on weekdays) and the season (e.g. low vs. high season). 

For multi-day passes, dynamic pricing remains in place. This means prices are calculated daily and depend on various factors such as season, weekday, demand, and weather or slope conditions. The earlier you book your ski pass, the more you can save. Booking early always pays off. 

Children under 6 years of age travel free of charge in summer and winter when accompanied by an adult. However, a ticket is required to pass through the turnstiles. This ticket can be obtained free of charge for the child at our ticket counters.

Children must be at least 1.25 meters tall to ride the chairlift alone. Smaller children must ride with an adult.

Issued and booked ski tickets cannot be refunded or exchanged.

Rescue, transport and medical treatment costs in the area of the mountain stations are not included in the ski pass.
We recommend taking out an additional insurance when purchasing your ski pass, if you are not already adequately insured.

We reduce emissions from skiing activities in collaboration with our partner Climeworks. For more information, visit our Sustainability page.

With the SBB General Pass or the Half-Fare Travelcard, you can travel at reduced prices, while children under 6 years old can travel for free when accompanied by an adult. Please note that discounts for the GA and Half-Fare Travelcard apply only to single and return tickets and not to winter sports activities such as skiing, snowboarding, and sledding.

Accessibility for wheelchair users may vary depending on the gondola. Please inquire in advance about accessibility guidelines or contact us for more information.

There are various ways to reach the Gstaad Mountain Railways without a car:

Public transportation: The ski areas are generally well connected to the public transportation network. You can easily take the train to the nearest train station, then use public buses or other means of transportation to reach the various ski areas.

Shuttle services: Some hotels and accommodations offer shuttle services to the ski areas. Inquire with your accommodation about possible transportation options.

Yes, the Gstaad Mountain Railways offers paid parking spaces at each mountain railway.

Yes, dogs are allowed on all gondolas of the Gstaad Mountain Railways and can ride for free. However, it is important to note that dogs are not allowed on the ski slopes.

On the Eggli, you can easily take your bike with you in the gondola.

At Rinderberg, your bike is attached to the outside of the gondola.

On the Wispile and at Horneggli, transport is done via a transport lift. Depending on operations, this may result in waiting times of up to 20 minutes. Please take this into account when planning your tour.