All personal data collected during registration or generated during use and protected under the Swiss Data Protection Act (FADP) and the EU General Data Protection Regulation (GDPR) will be used exclusively for the purpose of fulfilling contractual obligations, unless – in particular as set out in this privacy policy – you have expressly consented to further use or applicable law permits such use. Our employees are obliged to treat personal data confidentially.
7.1 Purpose of the Collection and Processing of Personal Data
We process personal data that is necessary to ensure that our services can be provided reliably, securely and continuously. This includes in particular:
- Handling and administration of contractual relationships with customers, employees, suppliers, etc.
- Maintaining contacts and communication in connection with the provision of services
- Ensuring security, fulfilling legal obligations and enforcing claims
- Processing personal data to protect the vital interests of the data subject or another natural person
- Sending invitations and organizing events
- Statistical surveys and analyses
- The online sale and distribution of tickets and season passes are handled by Ticketcorner AG. In this context, Ticketcorner AG is responsible for the collection and processing of your personal data. Please refer to Ticketcorner’s privacy policy:
https://ski.ticketcorner.ch/de/datenschutz
7.2 Personal Data We Process
Depending on the purpose of the data processing and the area of service, we process different categories of personal data, including in some cases particularly sensitive personal data.
Depending on the type of business relationship (e.g. partners, suppliers, customers, guests, etc.), the following personal data may be processed in particular:
- First name, last name, email address and, where applicable, gender, family relationships, address, telephone number, title, date of birth, nationality, profession, employer information and credit card details
- Email correspondence and written correspondence (post)
We also collect your browsing and usage data. This includes, for example, the IP address, information about which device, browser and browser version you used to access the technology and when, which operating system you use, from which website or app you accessed our technology via a link, and which elements of the technology you use and how.
This personal data is stored together with the IP address of your access device. It is used to ensure the correct display and optimization of our technology, to protect against attacks or other legal violations and to personalize the technology for you.
7.3 When Visiting bergbahnen-gstaad.ch
When you visit our website, our servers temporarily store every access in a log file. The following user and device data as well as personal data are recorded automatically and stored by our hosting provider (ISP – Internet Service Provider):
- the IP address of the requesting computer
- the date and time of access
- the name and URL of the retrieved file
- the website from which the access originated
- the operating system of your computer and the browser you use
- the country from which access is made and your browser language settings
This data is collected and processed in order to enable the use of our website (establishing a connection), to ensure the long-term security and stability of the system, and to optimize our online offering as well as for internal statistical purposes.
This constitutes our legitimate interest in data processing. The IP address is used in particular to determine the visitor’s country of residence. Furthermore, the IP address is evaluated in the event of attacks on the network infrastructure of bergbahnen-gstaad.ch and for statistical purposes.
In addition, when visiting our technology we use pixels and cookies to display personalized advertising and to use web analytics services.
7.4 Data for Mailings and Newsletters / Data for Statistics
We do not send our own newsletters. In individual cases, our partners Ticketcorner or Gstaad Saanenland Tourism may send newsletters or mailings in connection with our offers or services.
In these cases, the processing of personal data is carried out by the respective partner under their own responsibility. The respective partners’ privacy policies apply.
Ticketcorner privacy policy: https://ski.ticketcorner.ch/de/datenschutz
Gstaad Saanenland Tourism privacy policy:
Privasy statement | Ferienregion Gstaad
7.5 Data for the Organization and Implementation of Events
For the organization and implementation of events, the following personal data may be processed:
- General contact and basic data according to section 7.2
- Information about the event (such as company, address, email address, type of event)
- Payment information
- Images or videos where applicable
These data are processed for the purpose of organizing the event as well as for networking and marketing purposes.
Image material is used for internal documentation of the event, for inclusion in newsletters, on our website or social media channels, for the preparation of reports and, if necessary, to inform our customers/guests about the event.
Participants have the option of informing the photographer before or during the recordings that they do not wish to appear in the relevant image material. For private events, the organizer may exclude the recording of images and videos altogether.
7.6 Data Concerning Employees
For personnel administration, the following data may be processed:
- General contact and basic data according to section 7.2
- Social security information / AHV number
- Information about children
- Information about the position within our company, such as start date, function, salary, employment contract
- Application information such as motivation letter, CV, references, diplomas, evaluation of interviews, assessments, reference checks
- Financial information and bank details
- For employees subject to withholding tax: religious affiliation, residence permit, information on other employment, substitute income and partner information
- Information from periodic performance reviews
- Time and vacation records
- Information on illness, accidents, maternity or paternity leave, military service or civil protection
- Criminal record extracts and/or debt enforcement register extracts
Personal data is used for the proper administration of human resources and for the fulfillment of the contractual relationship (employment contract) and is mainly provided by the employees themselves.
In the online application process, we are supported by professional.ch c/o Yousty AG.
7.7 Service Providers, Suppliers and Other Contractual Partners
We process the following personal data of contractual partners who provide services or deliveries for us:
- General contact and basic data according to section 7.2
- Financial information such as bank details
- Information contained in contracts (such as data about responsible employees or contact persons)
We process this personal data in order to fulfill contractual obligations and in compliance with the statutory retention periods under commercial and tax law.
If our contractual partners gain access to our personal data in the course of fulfilling an order (e.g. IT service providers), we conclude a corresponding data processing agreement with them.